Frequently Asked Questions
Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at mz.torbey@gmail.com
VeVe virtual mystery boxes allow you to win valuable prizes and enter our 50K OMI giveaway!
Each box unlocks different prizes and rewards. When you place an order on one of our three mystery boxes; Amateur, Veveholic, & Legendary, you will receive a unique QR code within few hours, that you can scan and redeem your prize.
After you scan your code, you will be taken to the page that reveals your prize and show you the intructions of how to claim it.
We ship from our warehouses & factories located in the USA & Canada, or Europe. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialise in different areas of manufacturing.
It will usually take up to 14 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.
It will take usually between 2-5 business days.
You can place an order from any country, we ship Worldwide.
Yes, shipping is Free on orders from the USA that are above $149.99! When your cart value exceeds $149.99 upon checking out, free shipping will automatically apply to your order.
We have an office in one of the most beautiful city in the world: Paris
Supply warehouses in USA
High-Quality vendor contacts in United Kingdom, Canada, & Europe.
We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.
All inquiries can be forwarded to our main support team at hello@ecomdimes.com. Or you can always reach out to us on Twitter @Veveholic
At the moment, the only payment gateway available for you to checkout on our website is Commerce Coinbase.
We accept Bitcoin, Litcoin, Etherium, USDC, Bitcoin Cash, & DAI!
You can be absolutely sure that all purchases here are safe and secure. You can check out our "Happy customers" page too to see how awesome their experience was.
We do not sell any customer information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.
Although we don't allow order returns, we are pretty confident that you'll love our products and would be proud to own them! The reason is, products are printed and shipped from our warehouses based on your demand.
However, if by any chance you receive a wrong product/variant, or even a broken item, we'll make it up for you! Mistakes just happen, no worries!
Rest assured if you don't like something or are not satisfied with the final product that you receive, we have our own ways in satisfying and cheering you up...
Yes we do, and we can even allow you to customize your products as you want! Reach out to us at hello@ecomdimes.com for further discussion.
